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Career Opportunities: Career Descriptions |
Leasing and Marketing Director
Community Service Manager
Certified Service Technician
Service Technician
Sr. Community Consultant
Community Consultant
Community Business Manager
Assistant Community Business Manager
CERTIFIED SERVICE TECHNICIAN
REPORTS TO: COMMUNITY SERVICE MANAGER
Dotted Line to COMMUNITY BUSINESS MANAGER
Prepared by: Enrica Suson and SE Service Task Force
Date: September 9, 2006
SUMMARY:
Under the direction of the Community Service Manager, this position is accountable for the presentation and curb appeal of the community and the preservation and maintenance of the asset.
PRIMARY RESPONSIBILITIES:
- Maintains cleanliness of the grounds and surrounding areas of the community with quality and attention to detail
- Returns units to market ready condition within company guidelines of excellence and timeliness
- Completes requests for service in a timely fashion
- Provides excellent customer service to internal and external customers, including prospects, residents and vendors
- Available for On Call Emergency Rotation
- Supports Asset Preservation through participation in 1/12th audits, risk walks and curb appeal audits
- Assists in preparation of incident reports
- Participates in minimizing expenses through inventory control
- Adheres to the letter and spirit of Fair Housing laws
- Under the supervision of the Community Service Manager, assists in the procurement of materials as needed
- Completes assigned tasks and projects as directed by the Community Service Manager
QUALIFICATIONS:
- Demonstrates sufficient communication skills
- Quality attention to detail
- Professional presentation
- Effective time management skills
- Ability to work independently
- Strong troubleshooting skills
- Ability to make basic repairs throughout the apartment and community
EDUCATION AND/OR TRAINING:
- Certified in HVAC or other industry recognized skill or trade
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